FAQ [RICOH THETA (m15)]

Cannot connect to the camera. An error message appears that says: Cannot connect to the camera. Please check the Wi-Fi settings.

This error message occurs when a Wi-Fi connection cannot be made between the camera and smartphone. Please check the following.

  • Is the camera in sleep mode?
    The Wi-Fi connection is disconnected in sleep mode. Therefore, wake the camera up from sleep mode and reconnect the Wi-Fi. Click here for details regarding sleep mode.
    Press the camera shutter button > select the smartphone “Settings” > turn Wi-Fi on > tap “THETA******” in the network selection > start the app.
  • It may be difficult to connect to Wi-Fi for some reason. Turn the camera’s Wi-Fi button off/on, and then connect to the Wi-Fi again from the setting screen.
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