Support

Issue Occurring in “MAC address”
Mar. 01, 2018

The following issue have been reported using “MAC address”
<Issue>
・When using the basic smartphone app, the MAC address of RICOH THETA V is displayed as “02:00:00:00:00:00”

This problem is planned to be solved with the firmware update.
We apologize for any inconvenience caused and thank you for your understanding with this matter.


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