Support

Problem – Not recognized as a camera under live streaming mode on macOS 12
Dec. 13, 2021

The following problem has occurred when using a RICOH THETA on Mac.
– It isn’t recognized as a camera when connected by live streaming mode.

<OS>
macOS 12

<Model>
RICOH THETA Z1 51GB
RICOH THETA Z1
RICOH THETA V
RICOH THETA X (added March 8, 2022)

 

We are currently investigating defects.
We sincerely apologize for any inconvenience this time.


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