Support (Old information)

“PC Basic app for Mac ver 3.17.0” – Not updated automatically
Jul. 20, 2022

When using “PC Basic app for Mac ver 3.17.0” with an internet connection, if you get the following message screen (1) or (2), the app version will not be updated automatically.
If this is the case, please delete the app and download and install the latest version app from here.

 

(1)Error screen appears every time the application is launched.

In this case, please click “OK” to close the screen. The app can be used normally without affecting its functionality.

 

(2)Failure to obtain the latest version information screen appears.

 

We deeply apologize for any inconvenience this may cause.


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