Support (Old information)

May. 08, 2023
[Additional info 3] About use by Twitter account – RICOH THETA Apps –
May. 02, 2023
[Additional info2] About use by Twitter account – RICOH THETA Apps –
May. 01, 2023
[Additional info] About use by Twitter account – RICOH THETA Apps –
Apr. 25, 2023
About use by Twitter account – RICOH THETA Apps –
Jan. 31, 2023
End of iOS 14 and iPadOS 14 support for “RICOH THETA for iPhone”
Nov. 24, 2022
RICOH THETA m15/2013 – End of Support by Basic app for smartphone
Oct. 13, 2022
About update to “RICOH THETA for Windows ver 3.18.0”
Oct. 04, 2022
【Resolved】Problem – Not possible Client mode connection by “Personal Hotspot” on iOS 14/15,iPadOS 14/15
Jul. 20, 2022
“PC Basic app for Mac ver 3.17.0” – Not updated automatically
Mar. 24, 2022
End of Support for the “PC apps” on macOS 10.13, 10.14
Mar. 24, 2022
End of Support for “Smartphone apps” on Android 8
Mar. 15, 2022
【Resolved】Not recognized as a camera under live streaming mode on macOS 12
Dec. 13, 2021
Problem – Not possible Client mode connection by “Personal Hotspot” on iOS 14/15,iPadOS 14/15
Dec. 13, 2021
Problem – Not recognized as a camera under live streaming mode on macOS 12
Oct. 28, 2021
End of iOS 13 and iPadOS 13 support for “RICOH THETA for iPhone” and “THETA+ for iPhone”
Oct. 12, 2021
【Resolved】Problem “THETA+ for iPhone” on iOS 15
Sep. 28, 2021
Problem “THETA+ for iPhone” on iOS 15
Aug. 25, 2021
End of Support for the “PC apps” on Windows 8.1 and Windows 7 (ESU)
Aug. 25, 2021
End of Suppport for “Smartphone apps” on Android 7
Aug. 02, 2021
End of Support for the “RICOH THETA Stitcher” on Adobe🄬 Photoshop🄬 Lightroom🄬 Classic version 9
Jun. 30, 2021
End of Support for the “PC apps” on Mac OS X 10.12
May. 14, 2021
About upgrading firmware version of “RICOH THETA SC2 /SC2 for Business” under iOS 14.5.x
May. 10, 2021
Request for firmware version upgrade for iOS 14.5 or later wireless LAN connection failure in “RICOH THETA SC2 / SC2 for Business”
May. 07, 2021
【Firmware (β version) release】for Problem “RICOH THETA for iPhone” on iOS14.5
Apr. 28, 2021
Problem “RICOH THETA for iPhone” on iOS14.5
Apr. 27, 2021
Bug fix “RICOH THETA for Android”
Jan. 31, 2021
End of Support for “RICOH THETA for iPhone” on watchOS 3.x or less
Dec. 28, 2020
End of iOS12 support for “RICOH THETA for iPhone” and “THETA+ for iPhone”
Nov. 13, 2020
【Resolved】Problem about “THETA+ for Android
Nov. 12, 2020
Problem about “THETA+ for Android”
Sep. 18, 2020
When using “RICOH THETA for iPhone” after updating to iOS 14
Sep. 18, 2020
Issues in “THETA+ for iPhone” after the iOS 14 Update
Jul. 31, 2020
End of Support for the “PC apps” on Windows 32 bit
Apr. 03, 2020
End of Support for “RICOH THETA Stitcher” – OS X 10.12 and Adobe® Photoshop® Lightroom® Classic 8
Feb. 03, 2020
【Resolved】Problem about “Basic app” for Mac on macOS 10.15.2
Jan. 28, 2020
【Resolved】Problem about installing “RICOH THETA Stitcher for Mac” on macOS 10.15
Jan. 08, 2020
Problem about “Basic app” for mac on macOS 10.15.2
Dec. 27, 2019
Problem about installing “RICOH THETA Stitcher for Mac” on macOS 10.15
Dec. 20, 2019
【Resolved】 Issues Occurring in “RICOH THETA for iPhone” after the iOS13 Update
Dec. 19, 2019
Please update the firmware of your RICOH THETA SC2
Nov. 29, 2019
Issues Occurring in “RICOH THETA for iPhone” after the iOS13 Update
Nov. 29, 2019
End of Android 6 Support for “RICOH THETA for Android”, “RICOH THETA m15 forAndroid” and “THETA+ for Android”
Nov. 29, 2019
End of iOS11 support for “RICOH THETA for iPhone” and “THETA+ for iPhone”
Oct. 31, 2019
End of Support for the “PC apps” on Windows 7
Oct. 24, 2019
【Resolved】About “Interval Composite Shooting” bug – RICOH THETA Z1
Oct. 11, 2019
Regarding Counterfeits of the RICOH THETA Underwater Housing TW-1 Accessory
Sep. 30, 2019
End of Android 5 Support for “RICOH THETA for Android”, “RICOH THETA m15 forAndroid” and “THETA+ for Android”
Sep. 26, 2019
【Resolved】Notice: “THETA Lab” “thetaz1.com” access recovered
Sep. 24, 2019
Notice: “THETA Lab” “thetaz1.com” access failure
Jul. 31, 2019
End of Support for “RICOH THETA Stitcher” – OS X 10.11 and Adobe® Photoshop® Lightroom® Classic less than 8
Jul. 09, 2019
End of Support for the “PC apps” on OS X 10.11
Jul. 02, 2019
[Further news] About “Interval Composite Shooting” bug – RICOH THETA Z1
May. 31, 2019
End of support for “RICOH THETA Type HATSUNE MIKU” application
May. 13, 2019
About “Interval Composite Shooting” bug – RICOH THETA Z1
Mar. 05, 2019
[Further news] About “RICOH THETA for iPhone ver2.4.0” and “RICOH THETA for Android ver1.22.0” bug
Mar. 01, 2019
About “RICOH THETA for iPhone ver2.4.0” and “RICOH THETA for Android ver1.22.0” bug
Jan. 11, 2019
About “RICOH THETA for Android” , “RICOH THETA m15 for Android” on Android 8.1
Nov. 30, 2018
Notification of Interruption of Service due to System Maintenance (December 5th (Wednesday) 8:00 to 9:00)
Nov. 13, 2018
About “RICOH THETA for Android” , “RICOH THETA m15 for Android” on Android 9
Nov. 01, 2018
End of iOS10 support for “THETA+ for iPhone”
Oct. 18, 2018
End of iOS10 support for “RICOH THETA for iPhone”
Oct. 02, 2018
About the “App for computer ver3.7.0 (Windows)” bug
Jun. 04, 2018
【Resolved】About “RICOH THETA V” , HDR rendering shooting with firmware ver2.20.1 bug
Jun. 04, 2018
【Resolved】About “RICOH THETA S for iPhone” bug
May. 31, 2018
“RICOH THETAm15 for iPhone” Cautions for when saving images to Camera Roll
May. 18, 2018
About “RICOH THETA V” , HDR rendering shooting with firmware ver2.20.1 bug
May. 01, 2018
Notification of Interruption of Service due to System Maintenance (May 10th (Thursday) 7:30 to 8:00)
Apr. 16, 2018
About “RICOH THETA S for iPhone” bug
Mar. 13, 2018
【Resolved】Issue Occurring in “MAC address”
Mar. 01, 2018
Issue Occurring in “MAC address”
Mar. 01, 2018
About disabling TLS1.0 and support ending for versions prior to Android 5.0
Mar. 01, 2018
End of Support for the “PC apps” on OS X 10.10
Dec. 12, 2017
About the “App for computer” bug (Additional information)
Dec. 08, 2017
Issue Occurring in “360°spatial audio”
Nov. 30, 2017
About the “App for computer” bug
Sep. 29, 2017
End of support for “RICOH THETA S for iPhone”,”RICOH THETA for iPhone”, “THETA+ for iPhone” and “THETA+ Video for iPhone” for iOS9
Sep. 15, 2017
Please update the firmware of your RICOH THETA V
Jul. 13, 2017
End of support for “RICOH THETA for iPhone”, “RICOH THETA+ for iPhone” and “RICOH THETA+ Video for iPhone” for iPhone 5/iPhone 5c and 6th generation iPod Touch
Jul. 13, 2017
End of support for “RICOH THETA S for iPhone” for iPhone 5/iPhone 5c, iPad 4 and 6th generation iPod Touch
May. 08, 2017
End of Support for the “RICOH THETA S for Android” and “RICOH THETA for Android” on Android4.3 or less
May. 02, 2017
Notification of Error in installing “RICOH THETA for Windows®/Mac” version 2.3.4
Mar. 17, 2017
【Resolved】 Issues Occurring in “RICOH THETA for Windows” after the Adobe AIR 24 Update
Mar. 10, 2017
Notification of Interruption of Service due to System Maintenance (March 27th (Monday) 8:00 to 8:30)
Feb. 28, 2017
End of Support for the “PC app” and “Live streaming app” on OS X 10.9
Feb. 14, 2017
【Resolved】Issues Occurring in”THETA+ for iPhone”version 1.4.0
Feb. 10, 2017
Issues Occurring in”THETA+ for iPhone”version 1.4.0
Dec. 19, 2016
Issues Occurring in “RICOH THETA for Windows” after the Adobe AIR 24 Update
Dec. 09, 2016
End of Support for the “RICOH THETA S for iPhone”, “RICOH THETA for iPhone”, “THETA+ for iPhone” and ” THETA+ Video for iPhone” on iOS8
Oct. 28, 2016
Notification of Interruption of Service due to System Maintenance (November 2nd (Wendnsday) 13:00 to 13:30)
Sep. 21, 2016
Issues Occurring in “RICOH THETA for Mac” after the macOS Sierra(10.12) Update
Jul. 14, 2016
Notification of Interruption of Service due to System Maintenance (July 26nd (Tuesday) 07:00 to 07:30)
Jun. 09, 2016
End of Support for the “RICOH THETA S for Android” and “RICOH THETA for Android” on Android4.0
May. 10, 2016
End of Support for the “PC app” and “Live streaming app” on Windows 8 and Mac OS X 10.7 and 10.8
Dec. 25, 2015
“RICOH THETA for Mac” Version Update Information
Dec. 18, 2015
Issues Occurring in “RICOH THETA for Mac” after the Adobe AIR 20.0 Update
Nov. 17, 2015
End of support for “RICOH THETA for iPhone” for iPhone4s and 5th generation iPod Touch
Nov. 02, 2015
End of iOS7 support for “RICOH THETA for iPhone”
Oct. 28, 2015
Notice of change to terms of use
Oct. 26, 2015
Notification of Interruption of Service due to System Maintenance (October 29th (Thursday) 06:00 to 06:30)
Apr. 06, 2015
Changes to Facebook Login Specifications
Oct. 20, 2014
Notification of Interruption of Service due to System Maintenance (October 24nd (Friday) 04:45 to 05:15)
Apr. 24, 2014
End of Mac OS X 10.6 support for “RICOH THETA for Mac”
Feb. 17, 2014
End of iOS6 support for “RICOH THETA for iPhone”
Feb. 06, 2014
[Bug Fix] “RICOH THETA for Windows(R)/Mac” Version Update Information

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