Check the following
- ・Is the camera power or wireless LAN turned on?
- ・Is the camera connected to a different smartphone?
- ・Is the password correct?
- ・If the password may have been changed, enter the correct password again from "Registering a new camera" in "RICOH THETA" app and register the camera.
- ・ Please upgrade the firmware for the camera. Click here for details.
- ・Press the wireless button on the camera to turn off the wireless LAN. Please press the wireless button again to make wireless LAN connection.
- ・Press the power button on the camera to switch it into sleep mode. Please press the power button again to release the sleep mode and then execute wireless LAN connection.
- ・Check whether a camera isn't in "Client mode" instead of "Access point mode" when trying to connect a smartphone and a camera directly.
If you still cannot connect after checking these items, restart the smartphone and try again.