Support Information (Old information)
- May. 08, 2023
- [Additional info 3] About use by Twitter account – RICOH THETA Apps –
- May. 02, 2023
- [Additional info2] About use by Twitter account – RICOH THETA Apps –
- May. 01, 2023
- [Additional info] About use by Twitter account – RICOH THETA Apps –
- Apr. 25, 2023
- About use by Twitter account – RICOH THETA Apps –
- Jan. 31, 2023
- End of iOS 14 and iPadOS 14 support for “RICOH THETA for iPhone”
- Nov. 24, 2022
- RICOH THETA m15/2013 – End of Support by Basic app for smartphone
- Oct. 13, 2022
- About update to “RICOH THETA for Windows ver 3.18.0”
- Oct. 04, 2022
- 【Resolved】Problem – Not possible Client mode connection by “Personal Hotspot” on iOS 14/15,iPadOS 14/15
- Jul. 20, 2022
- “PC Basic app for Mac ver 3.17.0” – Not updated automatically
- Mar. 24, 2022
- End of Support for the “PC apps” on macOS 10.13, 10.14
- Mar. 24, 2022
- End of Support for “Smartphone apps” on Android 8
- Mar. 15, 2022
- 【Resolved】Not recognized as a camera under live streaming mode on macOS 12
- Dec. 13, 2021
- Problem – Not possible Client mode connection by “Personal Hotspot” on iOS 14/15,iPadOS 14/15
- Dec. 13, 2021
- Problem – Not recognized as a camera under live streaming mode on macOS 12
- Oct. 28, 2021
- End of iOS 13 and iPadOS 13 support for “RICOH THETA for iPhone” and “THETA+ for iPhone”
- Oct. 12, 2021
- 【Resolved】Problem “THETA+ for iPhone” on iOS 15
- Sep. 28, 2021
- Problem “THETA+ for iPhone” on iOS 15
- Aug. 25, 2021
- End of Support for the “PC apps” on Windows 8.1 and Windows 7 (ESU)
- Aug. 25, 2021
- End of Suppport for “Smartphone apps” on Android 7
- Aug. 02, 2021
- End of Support for the “RICOH THETA Stitcher” on Adobe🄬 Photoshop🄬 Lightroom🄬 Classic version 9
- Jun. 30, 2021
- End of Support for the “PC apps” on Mac OS X 10.12
- May. 14, 2021
- About upgrading firmware version of “RICOH THETA SC2 /SC2 for Business” under iOS 14.5.x
- May. 07, 2021
- 【Firmware (β version) release】for Problem “RICOH THETA for iPhone” on iOS14.5
- Apr. 28, 2021
- Problem “RICOH THETA for iPhone” on iOS14.5
- Apr. 27, 2021
- Bug fix “RICOH THETA for Android”
- Jan. 31, 2021
- End of Support for “RICOH THETA for iPhone” on watchOS 3.x or less
- Dec. 28, 2020
- End of iOS12 support for “RICOH THETA for iPhone” and “THETA+ for iPhone”
- Nov. 13, 2020
- 【Resolved】Problem about “THETA+ for Android
- Nov. 12, 2020
- Problem about “THETA+ for Android”
- Sep. 18, 2020
- When using “RICOH THETA for iPhone” after updating to iOS 14
- Sep. 18, 2020
- Issues in “THETA+ for iPhone” after the iOS 14 Update
- Jul. 31, 2020
- End of Support for the “PC apps” on Windows 32 bit
- Apr. 03, 2020
- End of Support for “RICOH THETA Stitcher” – OS X 10.12 and Adobe® Photoshop® Lightroom® Classic 8
- Feb. 03, 2020
- 【Resolved】Problem about “Basic app” for Mac on macOS 10.15.2
- Jan. 28, 2020
- 【Resolved】Problem about installing “RICOH THETA Stitcher for Mac” on macOS 10.15
- Jan. 08, 2020
- Problem about “Basic app” for Mac on macOS 10.15.2
- Dec. 27, 2019
- Problem about installing “RICOH THETA Stitcher for Mac” on macOS 10.15
- Dec. 20, 2019
- 【Resolved】 Issues Occurring in “RICOH THETA for iPhone” after the iOS13 Update
- Dec. 19, 2019
- Please update the firmware of your RICOH THETA SC2
- Nov. 29, 2019
- Issues Occurring in “RICOH THETA for iPhone” after the iOS13 Update
- Nov. 29, 2019
- End of Android 6 Support for “RICOH THETA for Android”, “RICOH THETA m15 forAndroid” and “THETA+ for Android”
- Nov. 29, 2019
- End of iOS11 support for “RICOH THETA for iPhone” and “THETA+ for iPhone”
- Oct. 31, 2019
- End of Support for the “PC apps” on Windows 7
- Oct. 24, 2019
- 【Resolved】About “Interval Composite Shooting” bug – RICOH THETA Z1
- Sep. 30, 2019
- End of Android 5 Support for “RICOH THETA for Android”, “RICOH THETA m15 forAndroid” and “THETA+ for Android”
- Jul. 31, 2019
- End of Support for “RICOH THETA Stitcher” – OS X 10.11 and Adobe® Photoshop® Lightroom® Classic less than 8
- Jul. 09, 2019
- End of Support for the “PC apps” on OS X 10.11
- Jul. 02, 2019
- [Further news] About “Interval Composite Shooting” bug – RICOH THETA Z1
- May. 31, 2019
- End of support for “RICOH THETA Type HATSUNE MIKU” application
- May. 13, 2019
- About “Interval Composite Shooting” bug – RICOH THETA Z1
- Mar. 05, 2019
- [Further news] About “RICOH THETA for iPhone ver2.4.0” and “RICOH THETA for Android ver1.22.0” bug
- Mar. 01, 2019
- About “RICOH THETA for iPhone ver2.4.0” and “RICOH THETA for Android ver1.22.0” bug
- Jan. 11, 2019
- About “RICOH THETA for Android” , “RICOH THETA m15 for Android” on Android 8.1
- Nov. 30, 2018
- Notification of Interruption of Service due to System Maintenance (December 5th (Wednesday) 8:00 to 9:00)
- Nov. 13, 2018
- About “RICOH THETA for Android” , “RICOH THETA m15 for Android” on Android 9
- Nov. 01, 2018
- End of iOS10 support for “THETA+ for iPhone”
- Oct. 18, 2018
- End of iOS10 support for “RICOH THETA for iPhone”
- Oct. 02, 2018
- About the “App for computer ver3.7.0 (Windows)” bug
- Jun. 04, 2018
- 【Resolved】About “RICOH THETA V” , HDR rendering shooting with firmware ver2.20.1 bug
- Jun. 04, 2018
- 【Resolved】About “RICOH THETA S for iPhone” bug
- May. 31, 2018
- “RICOH THETAm15 for iPhone” Cautions for when saving images to Camera Roll
- May. 18, 2018
- About “RICOH THETA V” , HDR rendering shooting with firmware ver2.20.1 bug
- May. 01, 2018
- Notification of Interruption of Service due to System Maintenance (May 10th (Thursday) 7:30 to 8:00)
- Apr. 16, 2018
- About “RICOH THETA S for iPhone” bug
- Mar. 13, 2018
- 【Resolved】Issue Occurring in “MAC address”
- Mar. 01, 2018
- Issue Occurring in “MAC address”
- Mar. 01, 2018
- About disabling TLS1.0 and support ending for versions prior to Android 5.0
- Mar. 01, 2018
- End of Support for the “PC apps” on OS X 10.10
- Dec. 12, 2017
- About the “App for computer” bug (Additional information)
- Dec. 08, 2017
- Issue Occurring in “360°spatial audio”
- Nov. 30, 2017
- About the “App for computer” bug
- Sep. 29, 2017
- End of support for “RICOH THETA S for iPhone”,”RICOH THETA for iPhone”, “THETA+ for iPhone” and “THETA+ Video for iPhone” for iOS9
- Sep. 15, 2017
- Please update the firmware of your RICOH THETA V
- Jul. 13, 2017
- End of support for “RICOH THETA for iPhone”, “RICOH THETA+ for iPhone” and “RICOH THETA+ Video for iPhone” for iPhone 5/iPhone 5c and 6th generation iPod Touch
- Jul. 13, 2017
- End of support for “RICOH THETA S for iPhone” for iPhone 5/iPhone 5c, iPad 4 and 6th generation iPod Touch
- May. 08, 2017
- End of Support for the “RICOH THETA S for Android” and “RICOH THETA for Android” on Android4.3 or less
- May. 02, 2017
- Notification of Error in installing “RICOH THETA for Windows®/Mac” version 2.3.4
- Mar. 17, 2017
- 【Resolved】 Issues Occurring in “RICOH THETA for Windows” after the Adobe AIR 24 Update
- Mar. 10, 2017
- Notification of Interruption of Service due to System Maintenance (March 27th (Monday) 8:00 to 8:30)
- Feb. 28, 2017
- End of Support for the “PC app” and “Live streaming app” on OS X 10.9
- Feb. 14, 2017
- 【Resolved】Issues Occurring in”THETA+ for iPhone”version 1.4.0
- Feb. 10, 2017
- Issues Occurring in”THETA+ for iPhone”version 1.4.0
- Dec. 19, 2016
- Issues Occurring in “RICOH THETA for Windows” after the Adobe AIR 24 Update
- Dec. 09, 2016
- End of Support for the “RICOH THETA S for iPhone”, “RICOH THETA for iPhone”, “THETA+ for iPhone” and ” THETA+ Video for iPhone” on iOS8
- Oct. 28, 2016
- Notification of Interruption of Service due to System Maintenance (November 2nd (Wendnsday) 13:00 to 13:30)
- Sep. 21, 2016
- Issues Occurring in “RICOH THETA for Mac” after the macOS Sierra(10.12) Update
- Jul. 14, 2016
- Notification of Interruption of Service due to System Maintenance (July 26nd (Tuesday) 07:00 to 07:30)
- Jun. 09, 2016
- End of Support for the “RICOH THETA S for Android” and “RICOH THETA for Android” on Android4.0
- May. 10, 2016
- End of Support for the “PC app” and “Live streaming app” on Windows 8 and Mac OS X 10.7 and 10.8
- Dec. 25, 2015
- “RICOH THETA for Mac” Version Update Information
- Dec. 18, 2015
- Issues Occurring in “RICOH THETA for Mac” after the Adobe AIR 20.0 Update
- Nov. 17, 2015
- End of support for “RICOH THETA for iPhone” for iPhone4s and 5th generation iPod Touch
- Nov. 02, 2015
- End of iOS7 support for “RICOH THETA for iPhone”
- Oct. 28, 2015
- Notice of change to terms of use
- Oct. 26, 2015
- Notification of Interruption of Service due to System Maintenance (October 29th (Thursday) 06:00 to 06:30)
- Apr. 06, 2015
- Changes to Facebook Login Specifications
- Oct. 20, 2014
- Notification of Interruption of Service due to System Maintenance (October 24nd (Friday) 04:45 to 05:15)
- Apr. 24, 2014
- End of Mac OS X 10.6 support for “RICOH THETA for Mac”
- Feb. 17, 2014
- End of iOS6 support for “RICOH THETA for iPhone”
- Feb. 06, 2014
- [Bug Fix] “RICOH THETA for Windows(R)/Mac” Version Update Information