Support Information

Issue Occurring in “360°spatial audio”
Dec. 08, 2017

The following issue have been reported using “360°spatial audio”

– The effect of 360°spatial audio weakens when using 3D microphone, TA-1
– When the 360°4K video using a movie converted app, “RICOH THETA Movie Converter”, for YouTube, is posted,
the effect of 360°spatial audio might become weak in some cases.

The problem is to be solved with the firmware and application update which is scheduled at the end of December.

We apologize for any inconvenience caused and thank you for your understanding with this matter.

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