Support Information

Issue Occurring in “MAC address”
Mar. 01, 2018

The following issue have been reported using “MAC address”
・When using the basic smartphone app, the MAC address of RICOH THETA V is displayed as “02:00:00:00:00:00”

This problem is planned to be solved with the firmware update.
We apologize for any inconvenience caused and thank you for your understanding with this matter.

Page Top