Support Information

About “RICOH THETA S for iPhone” bug
Apr. 16, 2018

Currently, the following problem occurs.

It isn’t possible to transfer a 4K video file which is recorded with RICOH THETA V to iPad 6th(2018).

We are currently investigating the cause of this problem.

We would like to apologize for any inconvenience these problems may have caused.
Thank you for your understanding.

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