Support Information (Old information)

About “RICOH THETA V” , HDR rendering shooting with firmware ver2.20.1 bug
May. 18, 2018

Currently, the following problem occurs.

[Problem]
Using HDR rendering shooting makes the camera or smartphone app not work.

We are currently investigating the cause of this problem.

Please take care not to use HDR rendering shooting until next version release.
When the camera doesn’t work, refer to here.

We apologize for any inconvenience caused and thank you for your understanding in this matter.


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