Support Information

About “RICOH THETA for iPhone ver2.4.0” and “RICOH THETA for Android ver1.22.0” bug
Mar. 01, 2019

Currently, the following problem occurs.

The application may not recognize the camera

If this happens, reboot the smartphone and connect the smartphone and the camera body wirelessly with the Wi-Fi setting application of the OS, then start up the application and try.

We would like to apologize for any inconvenience these problems may have caused.
Thank you for your understanding.

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