Support Information (Old information)

About “RICOH THETA for iPhone ver2.4.0” and “RICOH THETA for Android ver1.22.0” bug
Mar. 01, 2019

Currently, the following problem occurs.

[Problem]
The application may not recognize the camera

If this happens, reboot the smartphone and connect the smartphone and the camera body wirelessly with the Wi-Fi setting application of the OS, then start up the application and try.

We would like to apologize for any inconvenience these problems may have caused.
Thank you for your understanding.


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