Support Information

Please update the firmware of your RICOH THETA SC2
Dec. 19, 2019

With the launched RICOH THETA SC2, if the following symptoms occur, by updating the firmware may solve the problem.
・The power does not turn on
・GPS information does not record correctly.
A variety of other issues can be resolved by updating the firmware, so please try this if you notice any other problems than the above.

We apologize for any inconvenience caused with this matter and we highly appreciate for your understanding.

*How to Update your RICOH THETA
A smartphone application or PC application is needed to update the RICOH THETA firmware. Please follow the below instructions.
Updating the Camera Firmware Using a Smartphone
Updating the Camera Firmware Using a Computer


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