Support Information

When using “RICOH THETA for iPhone” after updating to iOS 14
Sep. 18, 2020

Due to the specification change of iOS 14 released on October 16, the following screen will be displayed when “RICOH THETA for iPhone” is run after the OS update.
Please select “Allow Access to All Photos”.

When “Select Photos…” is chosen;
1) Other than the selected file, it will not be displayed in the “Device images”.
2) Images transferred from THETA are not registered in the “RICOH THETA Album”.

If you have selected “Select a photo…”, please set it from the following again.
iOS Settings > THETA > Photos > select “All Photos”

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