Support Information

Issues in “THETA+ for iPhone” after the iOS 14 Update
Sep. 18, 2020

Due to the specification change of iOS14 released on October 16, it was reported that the following problems occur when using “THETA+ for iPhone”.
・When using “Animation” function on an iOS 14 device, the animation with poor image quality is created compared to the export result on iOS 13 or earlier.
・Still images cannot be posted to “Instagram” on an iOS 14 device.

We are currently investigating defects.
We sincerely apologize for any inconvenience this time.


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